Gratuity = Gratitude = Discretionary
I gather extreme satisfaction in leaving a gratuity for services properly rendered (accent on properly rendered). I am a “tipper” at heart. If it is good service, tip good. If the service was exceptional, tip great! If the service was poor, hit the door! In those cases, I am so stressed out it is better to just depart and leave the experience behind you. Sometimes, my opinionated better half reaches out to the manager or owner of the establishment to discuss the poor service experience which often results in a reduction in our bill. That’s always helpful but it’s not a cure all. Quite often, we don’t go back.
Tipping is discretionary, but let me share my simple methodology;
- Okay to mediocre service: 10 %
- Good service (did what was expected): 10% – 20%
- Exceptional! 20% +
I have this desire to show how much I really appreciate great services. So many people go to a “job” and perform the bare minimum. Some go all out to make you feel important. Some go the extra mile to ensure you have the greatest experience possible. Whether they are simply driven or looking for a good gratuity, it simply does not matter. Determining what their incentive is in providing great service is not the issue here. Reward it!
With that said, it is something of a faux pas to tip the pourer at a wine tasting. Tipping is definitely not expected in any tasting room, and you may very well receive some strange looks if you try to. *Sidenote* Wine tasting rooms are not the same as wine bars. If you are at a wine bar that is connected to a restaurant, or where you pay by the glass as opposed to a flat tasting fee, tipping is very much appropriate in that case. If in doubt, you can ask! What’s the harm?
The bottom line is, if I simply wanted to have a glass of wine, I can stay at home and pour it myself. The reason for going out is the enjoyment of the entire experience. Being catered to is pleasurable, and most of the time, is worth the additional costs. Like a perfectly cooked fine cut of meat, so is the red carpet treatment. Is there anything wrong with wanting to be served and being expected to pay for the opportunity to being served? I think not.
Your opinions are welcome. Those of us that belong to the “recognition of hard work club” are open to suggestions. We may not change our methods but we are willing to listen!